Refund policy

We have a -30ay return policy, which means you have 30 days after receiving your item to request a return. Shipping and handling costs are non-refundable.

 Please note that returns will need to be sent to the following address: Neck Nest, 51 Glenn St -Bay 2, Lawrence, MA 01843
 Return shipping is at customer cost.                                                  

You can always contact us for any return question at customerservice@necknest.com.